Q1: How can I get detailed shipping rates?
A1: Contact us and provide the product name, gross weight, volume and supplier address. We will check rates for different shipping solutions for your comparison.
Q2: My supplier has no right to export.Can you help me export the goods?
A2: Yes,we can.We can buy the export license,do the customs declaration and ship the goods out to you.
Q3: My suppliers are located in different cities across China.
A3: We operate warehouses near major ports and airports in China, allowing us to select the most cost-effective warehouse for cargo consolidation.
Q4: Do I need to clear customs separately for multiple shipments at the destination?
A4: No. We will prepare consolidated documents including Packing List, Commercial Invoice, Bill of Lading, Air Waybill and Certificate of Origin. You can complete customs clearance for all goods in one go at destination.
Q5: Can you help mitigate losses arising from cargo damage?
A5: Yes. We can assist clients in purchasing cargo insurance to minimize losses if the goods get damaged
during transit.
Q6: What if I have multiple suppliers in China?
A6: We recommend our cargo consolidation service. We coordinate delivery schedules and select a suitable warehouse to collect goods from your various suppliers. All items will be consolidated into a single shipment at our warehouse. We will also issue consolidated packing lists and commercial invoices for your customs clearance at destination.
Q7: What payment methods do you accept?
A7: T/T in advance, Western Union and PayPal.